We will contact you shortly.
Information Technology Support Specialist
The Applicant will be responsible for providing general IT Help Desk/Desktop support for various clients. Both remotely and onsite.
This is a position of growth, limited only by the applicants desire to learn.
Must have a valid drivers license and be willing to drive to remote sites
-Typical travel is within 1-2 hours in a company supplied vehicle
Good knowledge of Windows systems
-Deploy new hardware and transfer user data
Understanding of Windows Active Directory
-Joining machines to a domain
-Group policy management
Office 365 experience a plus
Basic ability to troubleshoot network issues
-IP and DNS related issues
Experience with Avaya IP Office and/or SIP based telephony a plus
Must be willing to answer phone calls/text messages
Document work performed in the ticketing system
Good communication skills
-Written and oral
Must be adaptable/flexible in a dynamic environment
Good troubleshooting skills
Willingness to use a ladder
Ability to lift up to 50 pounds
Good team player